FAQ

Most frequent questions and answers
OUR ORDERS ARE SHIPPED THE SAME DAY 90% OF THE TIME. THE SHIPPING TIME DIFFERS ENORMOUSLY, IT CAN BE FOUND IN THE TRACK & TRACE THAT YOU WILL RECEIVE BY EMAIL. IN THE NETHERLANDS, 1 WORKING DAY APPLIES AFTER YOUR ORDER HAS BEEN DELIVERED TO A POSTAL POINT. ANY DUO COSTS OR CUSTOMS CLEARANCE COSTS ARE FOR THE CUSTOMER.

In principle, we always try to do the best for our customers. In principle, all products go through a quality check so that items cannot arrive broken. If this does happen you should contact info@desixury.com with the title “broken products” …

Since we work with dyeing products, we cannot offer a guarantee on these products. These products must be handled very carefully, if this is not followed, this will indeed lead to fading of paint or the wear of products.

Our hand painted therefore have no warranty

A WASHING LABEL IS INCLUDED IN EACH PRODUCT. EVERY PRODUCT MAINTAINS ITS QUALITY WHEN THE INSTRUCTIONS ARE FOLLOWED. FAILURE TO FOLLOW THIS WILL LOSE QUALITY

CURRENTLY WE HAVE NO RETAILERS WHERE WE SELL OUR PRODUCTS .. WE MAY REFER YOU TO THE “SIZING” PAGE. SHOULD YOU NOT BE SURE YET? SEND US AN EMAIL WE HELP YOU WITH LOVE

WE TRY TO BRING A STYLE TO THE MARKET THAT IN PRINCIPLE IS NOT YET AT THE PRICE WE OFFER IT FOR. HANDMADE CLOTHES WITH PASSION & WE AVOID FAST FASHION IN ALL FORMS

WE HAVE DIFFERENT SUPPLIERS AROUND THE WORLD. UNFORTUNATELY WE CAN’T GIVE SPECIFIC NAMES

WE TRY TO USE SUSTAINABLE FABRICS AS MUCH AS POSSIBLE. TO EXPRESS QUALITY, WE USE THICK FABRICS. LIKE 365GG FLEECE COTTON ON THE JOGGERS

FREE SHIPPING

in the netherlands above €75