In principle, we always try to do the best for our customers. In principle, all products go through a quality check so that items cannot arrive broken. If this does happen you should contact firstname.lastname@example.org with the title “broken products”.
Since we work with dyeing products, we cannot offer a guarantee on these products. These products must be handled very carefully, if this is not followed, this will indeed lead to fading of paint or the wear of products.
Our hand painted therefore have no warranty
ORDERING & DELIVERY
Our orders are shipped the same day 90% of the time. The shipping time differs enormously, it can be found in the Track & Trace that you will receive by email. In the Netherlands, 1 working day applies after your order has been delivered to a postal point. any duo costs or customs clearance costs are for the customer!
know your final shipping time?