TERMS & CONDITIONS
Orders are shipped worldwide by DPD
The average duration for EU countries is 5 working days.
For countries outside the EU, it varies between 3 and 9 business days.
The shipping time will be extended during public holidays. Due to the many orders around these periods, it will also take longer before something is ready to be sent.
If you want to be 100% sure that it will arrive on time, order at least 3 or 4 weeks in advance.
All transactions are processed via Stripe or PayPal and are encrypted for your security. All payments must be made before your order has been sent to you. Credit card holders are subject to validation checks and authorization by the card issuer. Additional validation and fraud checks are performed internally.
Exchanges / refunds will be granted up to 14 days from the date the product was received. Make sure you read your order carefully before completing your purchase.
In the unlikely event that you have to return an item to us, you must pay the shipment to us. Please note that the return shipment must be returned to us within 14 days of submitting the return request.
Items must be returned in the original packaging (including dust bag) and in ‘as new’ condition. All tags cannot be deleted and must be intact. Make sure you include your proof of purchase receipt in the package so that we can determine to whom the declaration belongs. All items that you want to return are your responsibility until they reach our warehouse. We recommend that you use a delivery service that ensures you for the value of the item and proof of shipment. At this stage , we cannot cover the shipping costs for return shipment.
If you need help, you can contact us by e-mail: firstname.lastname@example.org
Heer ottostraat 33a
As soon as your item (s) are back in our warehouse, the exchanges / refunds will be processed as quickly as possible.
We accept all major credit and debit cards.
Paypal, Mastarcard, American Express, Visa and IDEAL
The actual price for foreign customers depends on the exchange rate applied by the customer’s credit or debit card company. Customs, import duties, and taxes are not included in an item price. All international orders are delivered with unpaid delivery rights. This means that any costs will be charged as soon as the package has reached its final destination and must be paid by the recipient.
Business Register: 74022687